Terms of Use

Effective date: October 25, 2026

About these terms

These Terms of Use apply to figsite.com, a website operated by Joseph Figueroa, a California sole proprietor using the Figsite service name. The site explains Figsite’s professional offerings, educational material and contact options. These website terms are distinct from any written service agreement that you and Figsite may later sign.

Using the website

You may read and use the website for lawful personal or business evaluation of Figsite’s services. Do not attempt unauthorized access, disrupt the site, submit malicious material, use the forms for spam, misrepresent your identity, or submit information you have no right to provide. Please do not send passwords, payment-card details or other highly sensitive records through general inquiry forms.

Website information and educational examples

Descriptions, articles, diagrams, case examples and prices are provided to explain our services. They may not cover every fact relevant to your situation and do not constitute legal, engineering, financial or other regulated professional advice. Illustrations and related-business examples should not be treated as independent customer testimonials or promises of results.

Figsite may revise or correct website information as its services change. Third-party websites linked from this site have their own operators, terms and privacy practices.

Services and written agreements

Business Knowledge Catalogs help organizations identify important questions, review relevant source records, document what the evidence supports or leaves unresolved, and retain organizational approval decisions where applicable. The customer remains responsible for the authority to provide its materials and to approve its own business statements. The actual questions, records, deliverables, project milestones, permitted uses, fees and responsibilities are defined in the written scope.

Public Presence Care is a separately scoped service that may assist with eligible website verification, search-platform submissions, discoverability checks and follow-up reporting. Search engines and listing platforms control their own eligibility, approvals, indexing, timing and results. Assistance with a request does not guarantee acceptance, traffic, leads, ranking or an AI-generated response.

Contacting us, submitting an inquiry or receiving a preliminary discussion does not create a paid engagement or authorize work. A project begins only when the parties reach a separate written agreement describing the agreed professional services and commercial terms. The written agreement, not these website Terms, governs that project if the two address the same issue differently.

Prices and optional monitoring

Amounts shown on the site are reference investments for planning, not binding offers or promises that any particular project qualifies. A proposal will specify the fee, scope, deliverables, schedule, exclusions, payment terms and any applicable taxes or expenses before you decide whether to proceed.

The initial Catalog requires no monitoring subscription. Optional monitoring may use AI to flag changes in permitted sources outside the Catalog, but a flag requires review and cannot automatically revise an approved answer. Hours, fees, renewal, billing and cancellation follow a separate written agreement; a consultation does not enroll anyone.

Results and approvals

Some business questions remain unresolved after review. Figsite does not guarantee that a particular answer will qualify for approval, that a third party will act on the work, or that a project will produce increased revenue, sales, traffic, search rankings, or other measurable business outcomes.

AI-assisted tools may support drafting and organization, but they do not replace the evidence review and business authorization specified for a project. Customer-owned policies and business decisions require the customer’s designated authority.

Content and intellectual property

Except where credited otherwise, website text, design and original materials are provided for evaluating Figsite’s services and are protected by applicable intellectual-property laws. Logos and materials belonging to others remain the property of their respective owners. Do not copy, redistribute, or represent website materials as your own without appropriate permission.

Ownership and permitted use of project deliverables, customer-provided material, licensed tools and underlying software must be set out in the separate service agreement. These website Terms do not silently transfer those rights.

Availability and limitations

We take reasonable steps to maintain the website but cannot promise uninterrupted availability or error-free content. The site and its general educational materials are provided for informational use. Nothing in these Terms excludes liability or restricts rights where applicable law prohibits doing so; the allocation of risk for paid services belongs in the separate signed agreement.

Updates and contact

We may revise these website Terms and will indicate the effective date of the revised version. A website update does not retroactively replace a separately signed service agreement.

Questions: quotes@figsite.com. See our Privacy Policy for information handling and AI Communication Disclosure for AI-assisted work.